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  1. Vocol.ai Customer Service
  2. Frequently Asked Question

Frequently Asked Question

Point related and Function related

Point Related

  • My V-points have run out, how can I purchase more V-points?
  • Should I subscribe to V-Pool or purchase V-points?
  • My file is 65 minutes long. How many V-points would it cost to generate a transcript?

Function Related

  • The upload button on the app doesn’t work
  • How do I go through the process of phone verification?
  • Can I change the name of the recording robot?
  • If I invite the meeting recording bot and then leave the meeting halfway, do I need to re-invite the bot?
  • How long can the meeting recording bot record?
  • How to remove the meeting recording robot?
See all 21 articles

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