You can view the history of your points, storage space purchases, subscriptions, and usage records by clicking on the personal icon at the top right corner of the Vocol.ai homepage, and selecting "History".
Here are instructions for the use of points and storage space:
- For information on using points, please refer to: V-points consumption and calculation, V-Pool consumption and calculation.
- For information related to the Personal Subscription Plan, please refer to: Subscribe, Switch, and Cancel Personal Subscription Plans (V-Pool).
- Regarding storage space: Upon successful file upload, the system deducts the playback minutes from the storage space for that file. If you successfully delete a file from the Files, the system refunds the playback minutes for that file to the storage space. If you have a need to increase your storage space, please refer to the Personal Subscription Plan in the "Plan & Pricing" section.