If your file upload failed, it could be due to the following reasons:
- File playback time exceeds 180 minutes.
- File size exceeds 1GB.
- File format is not a supported format. Vocol.ai supports the following formats: acc, mp3, mp4, mpeg, m4a, webm, weba.
- Insufficient points (V-point or V-pool) in your account.
- Insufficient storage space in your account.
Please be reminded that currently, we do not recommend uploading music files to avoid errors in transcript generation.